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Payments & Pricing

Payment Options
Credit Card Security
Cheque and Bank Transfer Payments
Currency Conversions Payment Options

 

You can choose to pay by Credit Card through our secure payment facility, or for customers in Australia without credit cards you can also pay by Cheque, Money Order or Direct Bank Transfer. Simply make your selections and follow the instructions for your chosen payment method from your Shopping Cart, but please note that for customers paying by cheque, goods will not be dispatched until funds have cleared.
 

Credit Card Security

Your private payment and credit card details are secure with OneRugby.com.au. We use SSL, the highest industry standard technology which is used to encrypt all credit card details. Except in cases of pre orders and special orders, your card will not be charged until your order has been dispatched to ensure additional security. At this point you are only charged for items sent, any items on backorder will subsequently be charged when they are sent. There is of course no subsequent freight charge for backordered items sent separately

However, due to the security measures taken by our payment technology your credit card is checked at point of order to assess that funds are available. For some customers this may show briefly on an online statement as a short term "reservation" of funds even though no payment has been taken. This is removed after 48 hours if we have been unable to dispatch your order.


At any time, we may need to contact you to check details of your order so wherever possible please use a daytime or mobile telephone number.

 Cheque and Bank Transfer Payments

If you choose to pay by cheque or bank transfer whenever possible please call us in advance on 07 5449 9946 to check that stock is available for your order before sending payment. This is especially important for orders placed over the wekend as online availability is updated on Monday following retail sales made on a Saturday.

Cheques should be made payable to Tragus Pty Ltd and sent to OneRugby, Unit A, 238 Lion Creek Road, Rockhampton, QLD 4700 together with a copy print out of your order.

To make a Direct Bank Transfer our Bank Details are shown below. Please ensure you include Your Name and Order ID in the Reference section to enable us to identify your payment:

Bank: NAB    

Account Name: Tragus Pty Ltd

BSB: 084 901

Account: 536773255

 
PAYPAL

We recently introduced PayPal as a further secure and flexible option for payment, and you will see the button for this payment type duting checkout.  Please note that goods will be sent to the address shown on your order.  If possible please note your telephone number in the Delivery Instructions during checkout as PayPal orders do not record your telephone number on our system.

PRE ORDERS

Orders including items for pre orders will be processed on receipt to ensure the stock is reserved against your order.  Available items may be shipped immediately with pre ordered items to follow (at no extra freight charge) depending on the anticipated due date of the pre ordered stock.

E & OE

We reserve the right to cancel or suspend orders due to an error or ommision during the item listing process, and/or system failures - Full refunds of orders will be automatically provided

Currency Conversions

All sales on the onerugby.com.au site are billed, and displayed, in Australian Dollars but we offer an approximate guide to retail prices in different currencies. You will find this Currencies option in a drop down menu box in the top navigation toolbar. Please note that this is only intended as a guide, as currency transfer rates fluctuate all the time, and the rate used by your financial institution may differ from that listed on this site.  If you select a Currency other than Australian Dollars to view your Shopping Cart and place your order, your Order Confirmation email will include the approximate value of your order in your chosen currency. Please note that this is only an estimate as the actual amount charged to your credit card will depend on the actual currency exchange rate on the day your order is processed for Dispatch.

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